They are always friendly, knowledgeable, and willing to go the extra mile. Bruins have done all our plumbing and heating work for many years. We have always been happy with their products and services.
Had Dave Murray out a couple of times, top-notch service, very knowledgeable, efficient, leaves a good impression. Welcome back anytime! Holly in the office is spot on every time, prompt courteous and stays on top of stuff, keeps clients up to speed, all-around job well-done guys!!
We have been having some problems with our Central Air Conditioner the past year or so and had some other companies come in and look at it but only gave us a temporary fix. Bruin’s came in extremely professional and friendly, was able to find the real cause of our problem, got our air conditioner up and running during this heatwave, and is working extremely diligently on finding us the parts we need to get it repaired during these times of shortages. They have kept in contact the entire time and make us feel taken care of. Thank you to the team at Bruin’s for being there when we need it!
We needed a new water heater. Lorin quoted within a few hours of submitting a request online. I accepted their quote and the work was scheduled. The technician, Matt, come as promised, did the work as quoted at the quoted price. I was very satisfied with the quality of the work as well as Matt’s professionalism. I am extremely pleased with the experience and highly recommend Bruins.
A very pleasant yearly tune-up. Hardly notice the time they spent during the yearly checkup. I like the feeling of confidence we have that the A/C will be there when it is hot.
Great quality work. They came to quote me first – gave me the estimate along with options of when to do the cleaning. They were able to come the next day. They explained everything well and did a great job. Dale was friendly and efficient. I’d recommend them to everyone.
Awesome service. We needed an immediate pipe repair as well as a replacement for our failing water heater and in-floor heat pressure tank. We were able to combine with a neighbor for similar work and receive a discount for both jobs. The service techs were excellent – all were knowledgeable and did excellent work. The work was done on time and complied with the written estimate. Great service in a day and age where that is not always the case!
The care bear program has served us well and would recommend it for its excellent service. The staff is always helpful and friendly.
They are great would recommend bear care no more worries for a few years, I had my daughter replace all their system has done plus more, they were awesome at her place wish they had a program for referrals put I am completely over the moon with service and customer care.